Frequently Asked Questions for ADTRAN Anew program

What is ADTRAN Anew?

Since 2016, we have been selling refurbished ADTRAN products to companies in our Value Added Reseller program in a small scale. We are happy to launch this program through our website store at buy.adtran.com.


What countries is ADTRAN Anew available in?

We are starting this program in Canada and the US, initially.


What types of products are available?

Inventory ranges from Access Points, Ethernet Switches, Modules, Routers, and IP Business Gateways.


Why should I buy ADTRAN Anew products?

Each Anew product is tested and factory certified before it’s made available for sale. Each product is priced right to use as replacement products or to stock up on inventory.


What is your support policy for ADTRAN Anew products?

Warranty Lengths
For products with defects in workmanship or functionality:
- Products in active production and greater than a 2 year warranty have a 1 year Anew warranty
- Products in active production and less than a 2 year warranty have an Anew warranty that is 25% of the standard warranty
- EOL products have a 90 day warranty for all products including Anew products

Returning Products
To obtain repair of unit suspected of defect, open an RMA: adtran.com/submitRMA-eCommerce.
For example, if the specific, active ADTRAN product has a 1-year standard warranty, a factory refurbished unit will carry a 90-day warranty or 25% of 1 year.


Are these products from current inventory or only End of Life products?

The inventory is a mix of different generations. Some products are from our current product line and some are previous generations.


Are there unbundled products in inventory in case I need to buy a single replacement part?

Yes, some products were originally bundled.


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